- Full lifecycle content control management
- Enterprise policy based governance and compliance
- Secure mail for confidential information
- Automation for Records management
- Risk and liability mitigation
TransMail Overview
Email is the most frequent way that people communicate in business – according to a recent META Group survey, 80% of people prefer email to the phone. Email has significantly increased the ease and frequency of communications in business, and most business letters and internal memos are now sent via email.
However, for certain types of electronic mail and messages, regular commercial email software does not meet organizations' business requirements - typically those that are time critical or constitute evidential records that may become relevant in regulatory investigations or lawsuits. Examples include messages related to:
- Corporate audit processes governed by Sarbanes-Oxley, requiring retention and auditing.
- Government records that must be managed according to varying retention policies through a lifecycle described in 36 C.F.R. 1234.24.
- Corporate finance transactions that require active access rights management for ethical walls.
- Electronic healthcare records that can benefit from process integration with patient unique identification codes, e.g. to alert medical staff to potential allergic reactions.
- Re-insurance contract negotiations in which rigorous audit trails are necessary.
BlueSpace® TransMail™ has been specifically designed for content that constitutes business records in electronic mail. Its unique relational architecture allows every piece of content to be rigorously controlled according to an enterprise policy across its entire lifecycle. BlueSpace TransMail integrates with Microsoft Outlook and Exchange, and is highly intuitive for end users because it ‘feels like’ regular email. It also provides a web 2.0 Ajax client, and a Blackberry client.
TransMail is supported by TransMail Server - a J2EE application that runs on standard application servers such as Jboss and stores content in the TransMail Store, a relational content store built on the Oracle database.
TransMail ComponentsTransMail has a number of different components:
- TransMail Server - a J2EE server application that runs on standard application servers such as JBoss.
- TransMail Store - the content repository that is maintained in the Oracle 9i database.
- TransMail Outlook Add-in - a .Net add-in to Microsoft Outlook, which communicates with TransMail Servers using web services.
- TransMail Web Client - an Ajax, web 2.0 user interface for Internet Explorer and Firefox.
- Blackberry Client - a J2SE thin client built specifically for RIM Blackberry devices.
Key features of TransMail can be categorized as follows:
Granular
- Single instance of each content object resolved
- Metadata persisted at message object level
- Automatic encryption of each content object
- Content management controls at the object level
- Full audit log of significant user actions
Structured
- Structured, relational content store
- Metadata model allows content tags
- XML implementation supports dynamic forms
- LDAP/Active Directory integration and synchronization
- Data connectivity to external systems
Controlled
- Access rights rules across the lifecycle
- Strong authentication and encryption support
- Shared search determined by rules
- Flexible, extensible policy engine
- Retention and rigorous deletion
With all of these capabilities in a single solution, TransMail provides the world's foremost platform for transactional and trusted messaging.